Team Lead, Customer Analytics, Shipping Services
Dubai, Dubai, United Arab Emirates
AED 180K-240K (estimate) Senior-level Full Time
Tasks
- Automate recurring reporting tasks
- Build port cost insight reports
- Collaborate with engineering/data teams
- Create monthly and ad hoc analytics reports
- Develop narrative insight summaries
- Ensure data governance and confidentiality
- Extract clean model and visualize data
- Identify inefficiencies and drive process improvements
- Investigate and resolve customer data issues
- Mentor junior analysts and support best practices
- Perform data quality checks
- Prepare insight decks for QBR EBR
- Produce customer analytics dashboards
- Supervise analytics workflow and delivery
- Translate customer needs into analytics deliverables
Perks/Benefits
- Exposure to product lifecycle
- Measured impact on KPIs
- Mentorship
- Mentorship from product and growth leaders
Skills/Tech-stack
AWS | Automation | BigQuery | Data Governance | Data Modeling | Data Quality | Data Visualization | Data cleaning | Data extraction | Excel | Machine Learning | Power BI | Predictive Modeling | Python | R | SLA management | SQL | Snowflake | Statistical Analysis
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
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