Team Manager - German or Italian, Artificial General Intelligence Data Services , AGI Data Services

Tasks

• Balance workflow priorities
• Develop weekly work schedules
• File and track tickets and resolve blocks
• Implement process improvements using Kaizen
• Implement process improvements using LEAN
• Implement process improvements using Six Sigma
• Liaise with program management and operations leads
• Manage daily job assignments
• Monitor performance and queue adherence
• Provide formal and informal feedback
• Supervise productivity and performance feedback
• Support hiring and training
• Track quality and utilization metrics

Perks/Benefits

• Business travel insurance
• Employee assistance program
• Health insurance
• Life and disability insurance
• Meal discounts
• Multisport card
• Pension plan

Skills/Tech-stack

Kaizen | Lean | Performance Management | Process Improvement | Quality metrics | Risk Management | Six Sigma | Ticketing systems | Utilization Metrics | Work scheduling