Technical Account Manager, SIEM / Security Analytics + Dutch (Netherlands Remote)

Tasks

• Address technical requests
• Build customer relationships
• Build reference accounts
• Create custom dashboards
• Engage with engineering
• Engage with onboarding engineers
• Engage with product management
• Engage with technical support
• Identify and resolve issues
• Manage customer expectations
• Partner with Sales
• Prove ROI and value
• Provide technical guidance and advice
• Serve as platform power user
• Track account metrics

Perks/Benefits

• Travel up to 25 percent time

Skills/Tech-stack

ArcSight | Customer Success | EDR | Firewalls | Gainsight | IBM QRadar | Jira | Log Telemetry | Networking concepts | Operating Systems | SIEM | SOAR | Sales Engineering | Salesforce | Security analytics | Security controls | Splunk | Threat Intelligence | XDR