Technical AI Lead, CRM and Salesforce Architecture
Tasks
- Coordinate delivery with stakeholders on scope risks dependencies and data readiness
- Create playbooks and reusable solution patterns for adoption
- Define AI design patterns for CRM workflow agents and retrieval
- Ensure responsible AI with evaluation guardrails and human review
- Frame AI opportunities for business workflows
- Guide Salesforce and CRM design with data reporting and integrations
- Lead AI enabled CRM initiatives from discovery to rollout
- Translate business needs into requirements and rollout plans
Perks/Benefits
- 401k match
- Dental insurance
- Healthcare
- Paid Holidays
- Paid time off
- Remote work options
- Vision insurance
- Volunteer time
- Wellness benefits
Skills/Tech-stack
API Integration | Agentic Workflows | Automation | CRM | Customer Data | Customer Data Platform | Data Governance | Data Quality | Data platform | Data reporting | ELT | ETL | Generative AI | Guardrails | Human-in-the-loop | Machine Learning | Middleware | Prompt engineering | Retrieval-Augmented Generation | Salesforce | Snowflake | The Loop | Tool-Calling
Education
N/A
Roles
AI | AI Lead | Lead | Technical Lead
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