Technical Support Associate - MyTime Support Fulfillment
Tasks
- Assist inbound telephone support teams
- Fulfill MyTime service during calls
- Handle inbound customer calls
- Perform outbound follow up calls
- Provide support via email
- Provide support via inbound chat
- Provide support via inbound phone calls
- Provide support via support tickets
- Resolve transferred customer requests
- Use basic system administration tools
Perks/Benefits
Skills/Tech-stack
Customer support | DNS | Email | Web Browsers
Education
N/A
Related jobs
-
CRM | Case management | Customer support | Hardware Troubleshooting | IP AddressingHoliday work | Hybrid work | On-call supportEntry-level Full TimeBasak, Lapu-Lapu City, PH20d ago
-
SAS - Team Leader PHP 276K-276KCustomer support | Escalation management | Excel | ITIL | Incident ManagementSenior-level Full TimeCEBU CITY-EBLOC TWR, Philippines26d ago