Temporary Customer Service Representative - Hullmark Centre

Tasks

• Coordinate work orders and meter outage reporting
• Document interactions and transactions
• Follow service level agreements SLAs
• Handle inbound calls and emails
• Maintain customer data in CRM
• Process customer transactions
• Resolve customer inquiries complaints
• Support account setup and maintenance
• Update accounts and payment details

Perks/Benefits

• Employee Assistance Program (EAP)
• Paid vacation

Skills/Tech-stack

Call handling | Communication | Customer Relationship Management | Customer Retention | Customer relationship | Customer relationship management (CRM) | Data entry | Microsoft Office | Problem Solving | Service Level | Service Level Agreement | Service Level Agreement (SLA)