Tier 2 Backup & Disaster Recovery Engineer
Tasks
- Collaborate to improve platform performance
- Contribute to knowledge base
- Document technical steps in ticketing system
- Follow escalation guidelines
- Monitor alerts and backup job status
- Own support tickets to resolution
- Provide frontline backup support
- Troubleshoot backup job failures
- Troubleshoot backup restore requests
Perks/Benefits
- N/A
Skills/Tech-stack
AWS Backup | Azure Backup | Backup monitoring | Commvault | ITIL | Incident Management | Networking | Restore Operations | Storage | Ticketing systems | VMware | Veeam | Windows server | Zerto
Education
N/A
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