TSS Data Analyst

USA LA Bossier City - 6310 E Texas St (LAS004), United States R

USD 68K-92K Mid-level Full Time

@ G...

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Found 1d ago

Tasks

Analyze contact center metrics
Collaborate on dashboard and solution feature requests
Create and maintain documentation
Create refine and deliver reports dashboards and database solutions
Define key performance indicators
Deliver data analytics and key insights
Develop customer dashboards
Participate in agile sprint releases
Perform deep dive analytics
Perform quality assurance testing
Prepare and maintain reports dashboards and data extracts
Prepare presentations and training materials
Support user acceptance testing
Validate data update recurring reports
Write user stories acceptance criteria and test plans

Perks/Benefits

Skills/Tech-stack

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TSS Data Analyst

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