Universal Banker.RBU- Dubai Internet City.41.Retail Banking Group

Tasks

• Achieve KPI targets for personal banking products and cross selling
• Acquire customers through walk in sales
• Convert contacts to appointments and appointments to sales
• Educate customers on digital technologies and alternative channels
• Handle financial transactions using teller automation devices
• Manage cash transactions through TCRs
• Manage customer expectations
• Reduce customer attrition
• Reduce service application rejections
• Resolve customer complaints

Perks/Benefits

• N/A

Skills/Tech-stack

Cash handling | Cross-selling | Customer Acquisition | Customer Relationship Management | Customer relationship | Digital banking | Relationship Management | Retail Banking | Risk Management | Sales