Universal Banker.RBU- Dubai Internet City.41.Retail Banking Group

Tasks

• Acquire customers through walk ins
• Educate customers on digital channels
• Maintain service standards
• Manage cash transactions with TCRs
• Manage customer expectations
• Minimize customer attrition
• Operate express branch model
• Resolve customer complaints
• Support sales service and transactions
• Track contacts to appointments and appointments to sales

Perks/Benefits

• N/A

Skills/Tech-stack

Cash handling | Computer literacy | Cross-selling | Customer Acquisition | Customer Service | Retail Banking | Risk Management | Sales