Workforce Analyst – Data Analytics
Tasks
- Automate processes using Alteryx Tableau Python SQL
- Conduct root cause and trending analysis
- Coordinate cross-functional teams
- Lead analytics and process improvements
- Perform ad-hoc duties
- Prepare and present reports and recommendations
- Provide insights and guidance to stakeholders
- Support process improvement initiatives
Perks/Benefits
- N/A
Skills/Tech-stack
AI Technologies | Alteryx | Call Center | Call center operations | Data Analysis | Microsoft Office | Process Improvement | Project Management | Python | SQL | Tableau | Workforce Planning
Education
N/A
Roles
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