Workforce Analytics Specialist

US - Morrisville, NC - 3900 Paramount Parkway, United States

USD 55K-60K (estimate) Entry-level Full Time

@ T...

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Found 11d ago

Tasks

Analyze trends and identify outliers
Generate reports on performance metrics
Provide guidance to agents and management
Support scheduling and coordination
Support software training and tickets
Troubleshoot operational issues

Perks/Benefits

Skills/Tech-stack

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Workforce Analytics Specialist

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