Technical Support Associate - MyTime Support Fulfillment
Tasks
- Handle inbound customer calls
- Make outbound follow-up calls
- Perform basic system administration tasks
- Provide customer support via email
- Provide customer support via inbound chat
- Provide customer support via inbound phone calls
- Provide customer support via support tickets
- Resolve transferred customer calls
- Support domain related products
- Use DNS troubleshooting
Perks/Benefits
- Affinity group networking
- Employee mentoring
- Generous vacation policy
- Health insurance
- Learning and development
- Punctuality bonus
- Work-life balance
Skills/Tech-stack
Customer support | DNS | Email | Troubleshooting | Web browser
Education
N/A
Regions
Countries
States
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