Member of Technical Staff (AI Supportability)
Tasks
- Build prototypes of AI support tools
- Collaborate with support engineers
- Coordinate with internal stakeholders
- Design experiments for root-cause analysis
- Establish success metrics and document results
- Experiment with AI APIs and prompt engineering
- Identify areas for AI automation
- Investigate advanced AI patterns
- Scale applications using Go and Python
- Track and measure accuracy of AI models
- Validate diagnostics workflows
- Work with telemetry data
Perks/Benefits
- Collaboration with technical teams
- Opportunity to impact product strategy
- Professional growth with cutting-edge technologies
- Work in innovative AI environment
Skills/Tech-stack
AI Model Evaluation | AI model | AI pattern research | APIs | Data-Driven Experimentation | Data-driven | Distributed Systems | Go | LLMs | Log Analysis | Model Evaluation | Observability tools | Prompt engineering | Prototyping | Python | Telemetry data
Education
Bachelor of Engineering | Bachelor of Science | M-Tech | Master of Science
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