Software Development Advisor
Ciudad de Mexico, CMX, MX
MXN 324K-360K (estimate) Mid-level Full Time
Tasks
- Assist customers with implementation of reference architectures
- Collaborate with engineering and product teams on escalations
- Communicate effectively with stakeholders in English
- Contribute to continuous improvement by identifying recurring issues
- Create and maintain runbooks and knowledge base articles
- Manage support incidents following SLA
- Monitor logs metrics and telemetry for root cause analysis
- Provide technical support for Azure AI Foundry environments
- Support Azure AI Search and Azure Document Intelligence
- Support Azure Machine Learning environments and pipelines
- Support CI CD pipelines and automation of AI workloads
- Troubleshoot RAG architectures and AI agents
- Troubleshoot and resolve Azure AI issues
Perks/Benefits
- N/A
Skills/Tech-stack
AI Foundry | AI Search | Azure AI | Azure AI Foundry | Azure AI Search | Azure DevOps | Azure Document Intelligence | Azure Machine Learning | Azure Monitor | Azure OpenAI | Azure Synapse | Azure Synapse Analytics | CI/CD | Document Intelligence | GitHub Actions | Log Analytics | MLOps | Machine Learning | Model Deployment | Model Inference | Monitoring | Python | RAG | Retrieval-Augmented Generation | SQL | Synapse Analytics | Troubleshooting | Versioning
Education
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