IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Apply voice biometrics and sentiment analysis
- Build REST APIs and webhooks integrations
- Build multi turn multimodal agent interactions
- Conduct end to end delivery requirements design development testing deployment
- Configure agent assist knowledge recommendations
- Create scalable secure cloud based CX solutions
- Design conversational AI workflows
- Develop intents entities playbooks prompts
- Develop virtual agents using Dialogflow CX
- Ensure security compliance and data privacy
- Implement CX insights analytics dashboards
- Implement fulfillment logic and conversation flows
- Integrate with enterprise CRM and telephony
- Perform LLM fine tuning and prompt engineering
Perks/Benefits
Skills/Tech-stack
AHT | AI Agent Builder | API Management | Agent Assist | Agent Builder | Apigee | BigQuery | CSAT | CX Insights | Cloud Run | Cloud Storage | Cloud platform | Conversational AI | Data Studio | Dialogflow CX | Entities | Fine Tuning | Gemini APIs | Google Cloud | Google Cloud Platform | Google Gemini | Google Kubernetes | Google Kubernetes Engine | Intents | Kubernetes Engine | LLM Fine-tuning | Language Models | Large Language Models | Looker | Multimodal AI | NPS | Node.js | Playbooks | Postgres SQL | Prompt engineering | Prompts | Pub/Sub | Python | RAG | REST APIs | Real Time | Real-time agent assist | Sentiment Analysis | Vertex AI | Vertex AI Agent Builder | Voice Biometrics | Webhooks
Education
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