Technology Fulfillment Associate
Tasks
- Configure and stage laptops and mobile devices
- Create and maintain SOPs and Knowledge Base articles
- Escalate unresolved issues
- Execute IT asset provisioning
- Follow SOPs for inventory and device configuration
- Install software on Windows and macOS
- Maintain accurate asset records
- Perform quality checks before deployment
- Receive and organize IT assets
- Serve as point of contact for end user technology
- Support onboarding technology logistics
- Troubleshoot hardware and software issues
- Update service desk tickets
Perks/Benefits
- N/A
Skills/Tech-stack
Asset Management | Computer Imaging | Hardware Troubleshooting | Inventory Management | MacOS | ServiceNow | Software Installation | Software Troubleshooting | Windows
Education
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