Experience Data Analyst Marketing (m/w/d)
Tasks
- Analyze and improve feedback touchpoints
- Analyze customer and broker journey data
- Collaborate with business interfaces to drive data driven thinking
- Conduct qualitative and quantitative analyses
- Develop action recommendations to optimize customer experience
- Identify patterns and derive insights
- Prepare analysis results for target groups
- Present findings to internal stakeholders
- Support strategic cross functional projects with analytics
Perks/Benefits
- Additional public holidays
- Employer pension contribution
- Flexible working hours
- Health and insurance benefits
- Homeoffice
- Overtime compensation
- Paid vacation
- Time account
- Workplace insurance
Skills/Tech-stack
Artificial Intelligence | Customer Journey | Customer journey analysis | Data Analysis | Feedback Analysis | Journey analysis | Qualitative Analysis | Quantitative Analysis | SPSS | Stakeholder management | Statistical Methods
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
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