Application Production Support Engineer - Generative AI Tools- Assistant Vice Presiedent
TOWER B, EON FREE ZONE II, India
INR 2475K-3465K (estimate) Senior-level Full Time
Tasks
- Automate repetitive support tasks
- Collaborate with engineering teams on root cause
- Create and maintain runbooks
- Diagnose and resolve production issues
- Document and manage incidents
- Escalate production incidents
- Implement production fixes
- Improve support processes
- Monitor application health
- Provide on-call support
Perks/Benefits
- N/A
Skills/Tech-stack
API error handling | AWS | Azure | Bash | Change Management | Datadog | DevOps | Docker | Documentation | Error Handling | GCP | Generative AI | Grafana | Incident Management | Knowledge Base | Kubernetes | MLOps | Machine Learning | Monitoring | Problem Management | Prometheus | Python | Runbooks | Scripting | Stakeholder management | Transformers | Troubleshooting
Education
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