Service Operations Specialist - Data & Analytics, AS
Pune - Margarpatta, India
INR 1971K-3000K (estimate) Entry-level Full Time
Tasks
- Analyze errors in batch processing and interfaces
- Collect analyze and produce process metrics for KPIs
- Determine and implement resolution or workaround
- Escalate incident tickets
- Identify risks and issues
- Monitor and track incidents
- Perform review of specifications
- Prepare and document meetings
- Provide governance for planning and reporting
- Provide reporting for business and projects
- Provide service request fulfillment
- Resolve open problems
- Support incident and problem resolution
- Support service transition to production
- Track progress and implementation of resolution tasks
Perks/Benefits
- Accident insurance
- Certification sponsorship
- Childcare assistance reimbursement
- Comprehensive hospitalization insurance
- Employee assistance program
- Flexible leave policy
- Gender neutral parental leave
- Health screening
- Life insurance
Skills/Tech-stack
Angular | Docker | ETL | ITIL | Informatica | Kubernetes | Node.js | OpenID Connect | OpenShift | Oracle Database | SQL | UC4
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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