IN_Senior Associate_Agentic contact center ( Chatbots / Voicebots - Core.Ai) _GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2486K-4144K (estimate) Senior-level Full Time
Tasks
- Architect contact centre transformation solutions
- Build RAG based knowledge bases
- Create auto quality audit systems
- Deploy cloud native solutions with Kubernetes
- Design and build voice bots chatbots email bots
- Develop microservices with API first design
- Develop multilingual conversational AI solutions
- Ensure security scalability resilience and compliance
- Implement CI/CD pipelines and containerization
- Implement agent assist frameworks
- Integrate solutions with IVR CRM ticketing and backend APIs
- Mentor junior developers
Perks/Benefits
Skills/Tech-stack
API Design | AWS | AWS Lex | Amazon Connect | Avaya | Azure | Azure Cognitive | Azure Cognitive Services | CI/CD | Cognitive Services | Conversational AI | Docker | Event Driven | Event-driven architecture | GCP | Gen AI | Genesys | GitOps | Google CCAI | IVR | Kore.AI | Kubernetes | Language Processing | Microservices | Microsoft Dynamics | Natural Language | Natural Language Processing | Node.js | Python | RAG | Salesforce | Salesforce integration | ServiceNow | Yellow.ai | Zendesk
Roles
AI | AI Engineer | Architect | Engineer | Senior Software Engineer | Software Architect | Software Engineer
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