2026-7942 Optimization Lead — Managed Service Delivery (Midshift)
Bonifacio Global City, Philippines
PHP 4375K-4375K (estimate) Senior-level Full Time
Tasks
- Apply Lean and Six Sigma methods
- Assess automation opportunities
- Coordinate cross-functional process improvements
- Define KPI metrics and dashboards
- Develop standard work and guidance
- Document current and future process states
- Ensure compliance and control adherence
- Govern change implementations
- Identify optimization opportunities
- Implement process automation
- Lead pilot programs and experiments
- Support offshore managed service transition
- Track benefits realization
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | BPM | BPMN | Business Process | Business Process Mapping | Change Management | Continuous Improvement | Dashboarding | Data Analysis | Governed Change | KPI | Lean | Lean Six Sigma | Power BI | Process Automation | Process Documentation | Process Mapping | RPA | Robotic Process | Robotic Process Automation | S&OP | Six Sigma | Stakeholder management | Tableau | Workflow Optimization
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