Assistant Manager, Alias Fulfillment
Tasks
- Allocate labor across client accounts
- Coach employees
- Conduct performance management
- Coordinate value added services
- Create SOPs for quality control
- Deliver training
- Ensure process compliance
- Escalate WMS outages
- Escalate carrier delays
- Escalate personnel issues
- Execute flex staffing strategies
- Forecast labor needs
- Identify operational bottlenecks
- Improve fulfillment accuracy
- Manage carrier shipping windows
- Manage client queues
- Manage fulfillment team scheduling
- Manage inbound and outbound quality control
- Manage order cut off times
- Manage warehouse SLA compliance
- Prioritize ad hoc client requests
- Stage client custom packaging
- Support inventory replenishment
- Support open and close procedures
- Track cost per order
Perks/Benefits
- 401k match
- Dental insurance
- Disability insurance
- Life insurance
- Medical insurance
- Paid time off
- Vision insurance
Skills/Tech-stack
3PL Operations | Incident escalation | Inventory Management | Inventory Segregation | Labor Forecasting | Management System | Metrics Reporting | Multicustomer Inventory Segregation | Order fulfillment | Process compliance | Quality Control | Risk Management | SLA management | SOP Development | WMS | Warehouse Management | Warehouse Management System | Workforce Planning
Education
N/A
Roles
Assistant | Assistant Manager | Manager | Operations | Operations Manager
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