Customer Service – Product Fulfillment
Tasks
- Communicate customer feedback to management
- Coordinate with internal teams
- Identify parts and recommend alternatives
- Manage customer inquiries
- Participate in ongoing customer service training
- Process Customer Orders
- Provide product information and technical support
- Resolve returns and complaints
- Stay updated on product lines and releases
- Track orders and provide status updates
Perks/Benefits
- N/A
Skills/Tech-stack
Customer Relationship Management | Customer Service | Customer relationship | Interpersonal Communication | Microsoft Access | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | Microsoft Word | Order Tracking | Order processing | Parts identification | Product Compatibility | Relationship Management | Sales | Technical Support | Verbal communication | Written communication
Education
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