Night Welcome Ambassador (Bellman/Doorman) - W hotel Amsterdam

Tasks

• Book restaurants flights and tickets on request
• Control luggage area
• Coordinate with team and other departments
• Deliver guest mail
• Follow service standards and operating procedures
• Guide guests to rooms
• Handle valet parking
• Maintain cleanliness standards
• Organize guest transport
• Perform rooming
• Prepare for shift and use mise en place
• Provide Whatever Whenever service
• Provide hotel and city information
• Transport luggage to rooms
• Welcome and assist guests throughout stay
• Work rotating shifts including nights weekends and holidays

Perks/Benefits

• Career opportunities
• Discounted hotel rates for Marriott
• Discounts with tour operator
• Free use of gym
• Overnight stay for 2 people
• Personal coaching and training
• Restaurant discount
• Social activities
• Spa and wellness discounts
• Two free massages per year

Skills/Tech-stack

Customer Service | Dutch | English | Guest booking | Hotel operations | Safety Compliance | Valet parking