(fluent English) AI Solutions Specialist (Poland)
Poland - Remote
R
PLN 179K-255K (estimate) Mid-level Contract Full Time
Tasks
- Analyze support workflows and ticketing data
- Conduct client discovery and audit sessions
- Design workflow automation strategies
- Develop AI readiness assessments and roadmaps
- Evaluate customer support platforms and AI features
- Monitor emerging AI technologies and vendor capabilities
- Recommend AI powered support solutions
- Translate findings into executive recommendations
Perks/Benefits
- Business Hours Support
- Employee referral rewards
- Fully remote
- International inclusive environment
- No time tracking requirements
- Self Development Learning Culture
- Work-life balance
Skills/Tech-stack
APIs | Artificial Intelligence | Chatbots | Customer support | Customer support operations | Freshdesk | Integrations | Intercom | Key Performance Indicators | Language Processing | Machine Learning | NLP Ticket Classification | Natural Language | Natural Language Processing | Performance indicators | Service Level | Service Level Agreements | Support operations | Ticket classification | Ticket triage | Workflow automation | Zendesk
Education
N/A
Roles
AI | AI Consultant | AI Solutions | AI Solutions Specialist | Consultant | Solutions Specialist | Specialist
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