Product Experience Owner - Quality, Analytics & Performance Management
Tasks
- Communicate executive ready performance insights
- Configure quality scorecards
- Define analytics taxonomies
- Define calibration processes
- Define evaluation workflows
- Ensure dashboard definitions and consistency
- Establish governance standards
- Maintain operational documentation and runbooks
- Manage AQM rules
- Mentor operational analysts
- Own operational product roadmap
- Partner with technology product owners in agile delivery
- Review analyst configuration deliverables
- Set KPIs and performance metrics
- Translate business compliance and quality requirements
Perks/Benefits
- 401 K Employer Match
- Comprehensive health benefits
- Educational assistance
- Flexible vacation policy
- Flexible work arrangement
- Leadership development programs
- Technical development programs
- Travel up to 10 percent
Skills/Tech-stack
Agile | Analytics | Automation | Calibration | Compliance | Data Governance | Enterprise Software | Governance | KPI Management | Omnichannel | Performance Management | Product Management | QA governance | Quality management | Reporting | Speech Analytics | Text Analytics
Roles
Related jobs
-
Lead Consultant, Product Management USD 178K-204KAI strategy | Agile | Amazon Web Services | Backlog Management | Change ManagementRemote work | Travel as neededSenior-level Full TimeUS-Remote R22h ago
-
Program Director - Mainframe Optimization & Delivery- (ISV migrations and software swaps) USD 155K-210KAsana | Automation | Cloud Integration | Cost Optimization | Jira401k match | Dental insurance | Disability insurance | Education reimbursement | Fitness CenterExecutive-level Full TimeRemote - United States R1d ago
-
Machine Learning Engineering Manager, Critical Harms USD 295K-345KAutomation | Data Analysis | Distributed Systems | Engineering Management | ExperimentationEquity compensation | Health benefits | Onsite work schedule guidanceMid-level Full TimeSan Mateo, CA, United States R1d ago
-
Staff Product Manager, Data Platform USD 162K-230KAPI Design | Analytics | Data integration | Data platform | Distributed Systems401k contribution | Dental insurance | Health insurance | Life insurance | Long-term disabilitySenior-level Full TimeUnited States - Remote R1d ago
-
AWS | Azure | Azure Synapse | Data Governance | Data LakesContract extension possible | Hybrid schedule | Local candidates onlySenior-level Full TimeDallas, Texas R1d ago
-
Product Manager, Funnel Optimization USD 120K-160KA/B | A/B Testing | Adobe Analytics | Adobe Target | Agile401k matching | Dental insurance | Health insurance | Hybrid work schedule | Vision insuranceMid-level Full TimeCharlotte, NC, United States R1d ago
-
Manager, Forward Deployed Engineering - CMEG USD 211K-291KApache Spark | Data Governance | Data Migration | Databricks | Delta LakeMid-level Full TimeRemote - Washington D.C. R1d ago
-
Manager, Forward Deployed Engineering - Manufacturing USD 211K-291KAnalytics | Apache Spark | Data Migration | Databricks | Delta LakeMid-level Full TimeRemote - California R1d ago
-
Staff Analytics Engineer USD 109K-135KAmazon Redshift | Automated testing | CI/CD | DBT | Data Governance401k | Coaching | Flexible spending account | Flexible vacation | Healthcare coverageSenior-level Full TimeUnited States R1d ago
-
Senior Product Manager, Fulfillment USD 188K-258KBusiness Strategy | Cross-Functional Collaboration | Cross-functional | Data Analysis | ExperimentationComprehensive benefits | Equity | Hybrid 3 days in office per week | Remote up to 4 weeks per yearSenior-level Full TimeSan Francisco, CA R1d ago
-
Product Manager - Data & Analytics USD 110K-145KAgile | Amazon Web Services | Cloud Computing | Cloud platform | Data Architecture401k | Dental insurance | Discounts | Medical insurance | Paid leaveMid-level Full TimeUniversal City, CALIFORNIA, United States R1d ago
-
People Analytics Manager - Workday USD 100K-150KAdaptive Planning | Composite Reports | Correlation | Data Governance | Data QualityAccident insurance | Critical illness insurance | Dental insurance | Disability benefits | Hybrid work arrangementMid-level Full TimeRemote - Illinois, United States R1d ago
-
SVP of Product – Data, Analytics, AI/ML USD 270K-330KAnalytics | Business Intelligence | Data Governance | Data Lakes | Data Privacy401k match | Career development opportunities | Donation matching | Flexible spending account | Health and wellness programExecutive-level Full TimeRemote - USA, United States R1d ago
-
Agile | Apache Spark | Azure DevOps | C++ | CI/CDCareer development | Client-facing experience | Travel opportunitiesMid-level Full TimeNew York, NY, US, 10001-8604 R1d ago
-
Manager, ALM Data & Analytics USD 96K-181KBehavioral Assumptions | Capital planning | Cloud platform | Data Controls | Data GovernanceFlexible work optionsMid-level Full TimeFor Those Who Work At Home, … R1d ago
-
Senior Product Manager, Events Data Platform USD 140K-175KAPI Design | Automation | Behavioral analytics | CRM | Customer discoveryHybrid work option | Remote work optionSenior-level Full TimeRemote - USA R2d ago
-
Robotics Application and Training Manager USD 75K-93KAutomation | Industrial robotics | LMS | Remote diagnostics | Robot programmingHybrid work schedule | Travel opportunitiesMid-level Full TimeDuncan, South Carolina, United States R2d ago
-
AVP, Medicare Quality Analytics USD 149K-224KAzure | Data Governance | Data Lake | Data Quality | Data ValidationInnovation opportunities | PST schedule flexibility | Professional growth | Remote workExecutive-level Full TimeRemote CA Outside Bay Area, United … R2d ago
-
Manager, Strategic Analytics and Operations USD 72K-88KBusiness Intelligence | Dashboard Development | Data Analysis | Data Reconciliation | Data Validation401k matching | Employee Assistance Program (EAP) | HSA/FSA | Medical, dental, vision plansMid-level Full TimeUS Remote, United States R2d ago
-
Senior Marketing and Data Analytics Manager USD 81K-139KAccount Engagement | Attribution Modeling | B2B demand generation | Business Intelligence | Dashboarding401k employer match | Basic life insurance | Flexible Vacation and Sick Policy | Medical/Dental/Vision insurance | Paid HolidaysSenior-level Full TimeUS MA Remote, United States R2d ago
-
AI & Machine Learning Engineering Consultant - Power & Utilities Sector - Manager - Consulting USD 125K-261KAgile | Apache Spark | Artificial Intelligence | Azure DevOps | CI/CDTravel for client engagementsMid-level Full TimeNew York, NY, US, 10001-8604 R2d ago
-
AI Governance | Agentic AI | Agile | Artificial Intelligence | Cloud analyticsFlexible vacation policy | Hybrid work model | Paid Holidays | Paid time off optionsSenior-level Full TimeNew York, NY, US, 10001-8604 R2d ago
-
Manager, Sales Operations and Analytics USD 140K-160KAI | Business Intelligence | Data Governance | Data Modeling | ExcelMid-level Full TimeUS PA Pittsburgh Gamma, United States R5d ago
-
AWS | Agile | Cloud Computing | Data platform | Distributed SystemsRemote eligibleSenior-level Full TimeSan Francisco, CA, United States R5d ago
-
Adobe Analytics | Adobe Customer Journey | Adobe Customer Journey Analytics | Adobe Experience | Adobe Experience CloudDiscretionary bonus eligibility | Flexible schedule | Team aligned flexibility | Work from home flexibilityMid-level Full TimeUSA-MN-Minneapolis-801 Nicollet Mall, United States R5d ago