Customer Service Coordinator – Order Fulfillment

Tasks

• Check stock availability and allocations
• Ensure order delivery on time
• Enter sales orders in SAP
• Forward customer queries to key account managers
• Handle customer complaints
• Handle customer inquiries by phone and email
• Maintain minimal order list
• Process Purchase Orders
• Schedule and follow up deliveries
• Send delivery schedules to logistics

Perks/Benefits

• N/A

Skills/Tech-stack

Arabic Language | Customer Service | Delivery Scheduling | English communication | Inventory allocation | Microsoft Office | Order processing | SAP | Stock management