Technical Learning Specialist
San Salvador, San Salvador Department, El Salvador
USD 80K-116K (estimate) Mid-level Full Time
Tasks
- Analyze support tickets and recurring user issues
- Build and maintain dashboards and executive reports
- Cross reference training certification data with support trends
- Identify adoption gaps across training and documentation
- Monitor adoption rates and KPIs
- Prepare executive adoption reports and adoption scorecards
- Support enablement lead with reports and metrics
- Transform technical enablement data into insights
- Validate enablement alignment with support findings and adoption metrics
Perks/Benefits
- N/A
Skills/Tech-stack
Azure DevOps | Dashboarding | Data Analysis | Data Visualization | Data analytics | Excel | KPI Tracking | Power BI | Qualitative Data | Qualitative data analysis | Quantitative data | Quantitative data analysis | Reporting | Trend analysis
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
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