Data Analyst-Operations & CX
Tasks
- Analyze business metrics and operational performance
- Build data driven business cases with ROI estimates
- Conduct deep dive analyses and identify root causes
- Design build maintain dashboards and reporting solutions
- Develop automation scripts and analytical tools
- Partner with Data Engineering on data quality and governance
- Support Operations Customer Experience and Quality with insights
- Transform technical analysis into stakeholder narratives
Perks/Benefits
- Flexible contractor model
- Flexible schedules
- International collaboration
- Professional development opportunities
- Remote-first work environment
- Work-life balance support
Skills/Tech-stack
Automation | BigQuery | Dashboard Development | Data Governance | Data Modeling | Data Quality | LookML | Looker | Predictive Modeling | Python | R | ROI analysis | SQL | Statistical Analysis
Education
N/A
Roles
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