Enrollment Associate
United States Remote, United States
R
USD 40K-46K Entry-level Full Time
Tasks
- Consult on objections
- Document account history
- Follow-up with prospective students
- Handle inbound calls
- Handle outbound calls
- Input data into CRM systems
- Manage difficult customer interactions
- Process enrollment related requests
- Provide admissions requirements information
- Provide program information
- Respond to chat inquiries
- Route calls to appropriate personnel
- Update contact information
- Verify customer information
Perks/Benefits
- Counseling services
- Flexible schedules
- Health, dental, vision coverage
- Paid Holidays
- Paid time off
- Remote work options
- Tuition Exchange Program
- Tuition discounts
Skills/Tech-stack
Consultative Sales | Customer Relationship Management | Customer Service | Customer relationship | Customer relationship management (CRM) | Telephone etiquette
Education
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