Mortgage Fulfillment Specialist
Jacksonville, FL - 100 W Bay St, United States
USD 50K-85K (estimate) Mid-level Full Time
Tasks
- Adjust fees based on contracts
- Complete written employment verification requests
- Handle payoff and title order requests
- Monitor mortgage application system for incoming applications
- Monitor mortgage support request inbox and upload documents
- Participate in user acceptance testing for mortgage systems
- Process homeowners and flood insurance requests
- Provide member service and communication support
- Review and disseminate fees and disclosure packages
- Review and name unidentified member documents
- Send initial disclosures and redisclosures
- Set up loan files and assign loan status
Perks/Benefits
Skills/Tech-stack
Customer Service | Data review | Document processing | Federal regulations | Fee analysis | Loan Disclosures | Loan Origination | Microsoft Excel | Microsoft Office | Microsoft Outlook | Microsoft Teams | Microsoft Word | Mortgage lending | NCUA regulations | NMLS | Risk Management | Secure and Fair Enforcement of Mortgage Licensing Act | State regulations
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