IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Apply LLM fine tuning and prompt engineering
- Build custom fulfillment logic
- Build scalable secure solutions on GCP
- Configure dialogflow cx virtual agents
- Deliver solution architecture design develop test deploy
- Design conversational AI workflows
- Develop REST APIs and webhooks
- Develop intents entities playbooks prompts
- Ensure security and compliance
- Implement CX insights analytics dashboards
- Implement agent assist knowledge recommendations
- Implement voice biometrics and sentiment analysis
- Integrate with CRM and telephony systems
- Perform continuous improvement
Perks/Benefits
Skills/Tech-stack
AHT | API Management | Agent Assist | Apigee | Avaya | CSAT | Cisco | Cloud Run | Cloud Storage | Containment rate | Conversation Flow Orchestration | Conversation flow | Data Studio | Dialogflow CX | Entity recognition | Fine Tuning | Flow Orchestration | Gemini APIs | Genesys | Google BigQuery | Google Gemini | Google Kubernetes | Google Kubernetes Engine | Intent and Entity Recognition | Kubernetes Engine | LLM Fine-tuning | Language Models | Large Language Models | Looker | Multimodal AI | NPS | Node.js | Playbooks | Prompt engineering | Prompts | PubSub | Python | RAG | REST API | Salesforce | Sentiment Analysis | Vertex AI | Vertex AI Gemini | Vertex AI Gemini APIs | Voice Biometrics | Webhooks
Education
Roles
AI | AI Developer | AI Engineer | Conversational AI Developer | Developer | Engineer
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