Analyst, Customer Fulfillment (Mandarin Speaker)
PHL - Makati, Philippines
PHP 420K-450K (estimate) Entry-level Full Time
Tasks
- Collaborate with e-commerce systems
- Coordinate delivery dates
- Identify process improvements
- Implement action plans to eliminate issues
- Liaise with logistics and finance departments
- Maintain customer service performance reporting
- Manage customer orders
- Resolve customer inquiries
Perks/Benefits
- Family-oriented program
- Gym onsite
- Health care benefits
- Paid leave
- Personalized career development plan
Skills/Tech-stack
Customer Service | E-commerce | Order Management | Process Improvement | Reporting | SAP
Education
Roles
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