Senior Manager, Workforce Planning Analytics & Modeling

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

The ideal candidate will deliver on the workforce data analytics and workforce demand model functional priorities. Your work will directly support the greater strategic workforce planning efforts to ensure business and teams have reliable and actionable data to plan. The individual will work closely with the people analytics team to drive quantitative workforce analytics, forecasts, or workforce demand optimization models.

Key Responsibilities:

• Collaborates with executive leadership to implement talent management strategies in an assigned area; develops plans to address short- and long-term workforce planning insights & modeling needs.
• Hands-on experience developing statistical models, machine learning models, and/or operations research simulations and excel models
• Develop workforce data analytics and reporting required for action planning, enables business insights through data science/modeling or enterprise solutions.
• Has domain experience in the Human Resources field to create innovative data and analytics products that will help our Human Resources and business teams achieve their goals.
• Developing and communicating business recommendations and insights in an easy-to-understand way leveraging data to tell a story.
• This role requires you to provide solution development to build, enhance and maintain workforce demand models as well as workforce planning-driven reporting & analytics.
• Partnering with people analytics and infra/technology team on data pipelines and business intelligence solutions while leveraging existing reporting products.
• This role will work with the business unit and digital leadership to understand the growing business needs and strategies where the application of AI and ML can yield and enhance existing processes.
• Responsible for data modeling and partnering with the people analytics team in building/enhancing data interfaces, and engineering visualizations to advance workforce insights and planning outcomes.
• Design automated solutions for building, testing, or monitoring where applicable.
• Analyze existing and new data sources and new systems and tools to enable the teams to consume and understand data more intuitively.
• Create and validate test plans, test scripts and perform data validation.
• Run SQL queries, reports and ETL pipelines.
• Partner with People Analytics to build and maintain data dictionary and process documentation.
• Present solutions to leadership, management, architects, and developers
• Applies analytical and problem-solving experience with large-scale platforms, infrastructure, and organizations.
• Work with People Analytics teams to enhance and deploy new analytics capabilities in support of the broader mission to democratize data and analytics assets within the HR & Corporate Functions domains.

Required Qualifications:

• Bachelor’s Degree
• 7+ years of experience in Data warehousing, data modeling, or data transformation
• 1 + years of experience in Workforce Analytics

PREFERRED QUALIFICATIONS

• Master’s Degree
• Experience with Finance, HR, and Recruiting processes.
• Experience working in a fast-paced environment.
• Familiarity with data table operations (SQL, Tableau, etc.)
• Experience with data model development, data optimization, and tools.
• Experience working with engineering/technology teams.
• Analytical and problem-solving skills, experience interpreting workforce plans and forecasts.
• Advanced Excel skills
• Experience in headcount management, people operations, recruiting, or HR.
• Experience in developing workforce demand model or optimization models based on key inputs.
• Knowledge of Workday or other workforce planning technologies.
• Experience telling a story using data and extracting key insights, helping stakeholders drive action.
• Experience communicating complex ideas consistently and clearly.

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