Service Coordinator - Embedded Mining BC
Tasks
- Answer service inquiries
- Apply marketing programs
- Arrange third party contractor services
- Capture action items
- Complete MCO adjustments
- Confirm credit approval
- Coordinate documentation and procurement requests
- Create work orders
- Ensure scope budget schedule alignment
- Enter technician time cards
- Escalate risks
- Handle goodwill documentation
- Handle warranty documentation
- Initiate order closure
- Maintain service records
- Open maintenance customer orders
- Prepare SG and A forms
- Provide real time updates
- Review service history
- Schedule job meetings
- Support invoicing process
- Support repair planners
- Support warranty claim process
- Update commitment dates
- Update internal and external stakeholders
- Verify service request details
Perks/Benefits
- N/A
Skills/Tech-stack
Credit approval | Data entry | Documentation Management | Invoicing | Microsoft Office | Problem Solving | Project coordination | Scheduling | Service administration | Stakeholder management | Time management | Warranty administration
Regions
Countries
States
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