Business and Data Analyst

Business and Data Analyst

Academic Affairs

St. Edward's University of Austin, Texas invites applications for the position of Business and Data Analyst.. The Business and Data Analyst provides leadership and oversight for university wide-reporting efforts to achieve the University Strategic Plan - Student Success Initiative - through direct outreach, outcomes assessment, and analysis of student success operations and strategy.

This position will be responsible for implementing the University's CRM (Navigate 360) and serving as the Content/Application Administrator for advising and coaching software. The position supports university retention, persistence, and graduation success software, reporting and data management efforts within the Student Success Center and the Academic Schools. This position facilitates and supports the university's strategic plan. This position reports to the Vice Provost for Academic Policies and Student Success and collaborates closely with the Director for Academic Counseling and Support Programs.

For consideration,

• Bachelor's degree required, Masters Degree Preferred
• Has a minimum of three years of experience working in a college setting.
• Experience with Tableau reporting and analysis software. and university CRM software focused on retention and advising. Experience with EAB Navigate 360 is preferred.
• Excellent computer skills and proficiency with a variety of computer applications i.e., Word, Excel, GSuite, Mongoose, Emma, Qualtrics, Smartsheet university software such as Banner, Degree Works, Argos, Tableau, Tableau Prep, predictive analytics platforms, etc.
• Demonstrated experience in enrollment/retention management services, accessing institutional data, analyzing trends, and developing reports.
• Understanding and knowledge of current evidence-based best practices related to student retention, success, and persistence.
• Strong technical skills that include experience working with student management and early alert systems/tools that enhance student retention and success.

Essential Responsibilities Include:

• Lead and provide oversight for seamless integration and coordination of proactive support service tools aimed to support Student Success Center initiatives and university strategic priorities.
• Understand the key processes, objectives, and functions of the Student Success Center
• Gather and document requirements for improved operations and business processes
• Work with Student Success Center leadership to prioritize business process improvements
• Oversight of the Academic Early Alert programs through the CRM.
• Collaborate with the SSC Business and Data Analyst in ongoing maintenance and development and expansion of the University's CRM software for the Student Success Center.
• Implementing and providing support for the CRM, this includes assisting SSC departments with developing business processes; assisting in prioritizing functional requirements for system automation in collaboration with the SSC Business and Data Analyst and the Office of Information Technology staff.
• In collaboration with the SSC Business and Data Analyst and Institutional Effectiveness and Planning team work to validate, develop, forecast and prepare internal university reports in the areas of registration enrollment, graduation rates, demographics, retention, and other institutional quality measures utilizing Tableau and other university software systems.
• Use data to develop accurate assessments and guide daily actions for Student Success Center, the Academic Schools and the larger Student Success Initiative. This includes analyzing retention and other student data to develop protocols and strategies for reaching out to students for whom traditional retention programs have not been successful.
• Meet regularly with university partners to discuss and plan retention initiatives and collaborative efforts necessary to ensure student success.
• Collaborate across schools and college operations to further strengthen efforts, coordinate strategies, assess effectiveness, and enhance students' retention, persistence, engagement and post-graduation success.
• Evaluate the effectiveness of individual and overall retention strategies for the Student Success Initiative and Student Success Center Departmental Strategies.
• Prepare regular reports for the Student Success Center and Academic Schools.
• Access student information and compile records working with Undergraduate Admission, Registrar's Office, undergraduate School Dean's offices and the Student Success Center teams.
• Serve as a member of the SSC Systems User Group.
• Other duties as Assigned

For detailed information, please scroll to the bottom of the page to download the job description.

The University offers an excellent TOTAL REWARDS package!

Medical & Rx Coverage (HSA Available)

Dental

Vision

Flexible Spending Accounts

Short Term Disability (STD) Insurance

Long Term Disability (LTD) Insurance

Life & Accidental Death & Dismemberment (AD&D) Insurance

Employee Assistance Program (EAP)

Pet Insurance

Annual Leave & Paid Sick Leave

Retirement Plan - (TIAA) Employee 5%/Employer Match 7%

Tuition Benefits

Paid Holidays

Services & Discounts

HOW TO APPLY

Interested applicants should submit an online application at; https://stedwards.applicantpro.com. Please include resume, cover letter, and three employment references. No Calls Please. Applications will not be considered if it is missing any of these three items.

Mission Integration Statement:

St. Edward's was founded by the Congregation of Holy Cross, from which it acquired distinguishing characteristics that include the courage to take risks, an international perspective and the commitment to provide educational opportunities for students of varied cultural, religious, educational and economic backgrounds. In support of the mission, the different backgrounds of St. Edward's students, faculty and staff enrich our community and represent a significant part of our culture and commitment to excellence. We value the individual differences, life experiences, unique capabilities and innovative talent that our employees and students contribute to our vibrant academic environment. St. Edward's honors and respects all members of its community by fostering an inclusive and welcoming environment that respects the dignity and worth of each person and stresses the obligation of all people to pursue a more just world.

EQUAL OPPORTUNITY EMPLOYER:

St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

ABOUT ST. EDWARD'S UNIVERSITY

Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students. An overview of St. Edward's University employee benefits is available at; https://www.stedwards.edu/human-resources/benefits-summary

Sponsorship:

We are not offering sponsorship at this time.

Background Checks:

A criminal history background check is required for finalist(s) under consideration for this position.