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Fulfillment Intern

Rome, Italy

EUR 33K-39K (estimate) Entry-level Full Time Internship

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Found 2d ago

Tasks

Apply company procedures
Escalate third level assistance requests
Manage customer support requests
Participate in training
Report risks and anomalies
Resolve cases within service level agreements
Track customer cases in CRM
Use knowledge base rules

Perks/Benefits

N/A

Skills/Tech-stack

Customer Relationship Management | Customer communication | Customer relationship | Customer relationship management (CRM) | Customer support | Knowledge Base | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Risk Management

Education

Bachelor of Engineering | Bachelor of Science

Roles

Customer Service Intern | Customer Support | Customer Support Specialist | Intern | Specialist | Support Specialist

Regions

Countries

States

Cities

Rome, Lazio, IT

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