Senior Operations & Analytics Manager
Tasks
- Build dashboards
- Capture and reuse lessons learned
- Conduct ad hoc analysis
- Coordinate incident response
- Coordinate load testing
- Coordinate vendor testing
- Create documentation
- Develop alerting
- Identify trends and anomalies
- Maintain reporting cadences
- Maintain vendor capability view
- Manage operational risk
- Perform post-incident reviews
- Recommend program execution changes
- Resolve vendor performance issues
- Support vendor selection renewals and migrations
- Track ecosystem changes
Perks/Benefits
Skills/Tech-stack
AI | Airtable | Alerting | Business Intelligence | Cause analysis | Compliance | Dashboards | Data Analysis | Excel | Google Sheets | Incident Response | Load Testing | Python | Reporting | Root Cause Analysis | Root cause | SQL | Vendor management
Education
N/A
Roles
Analyst | Analytics | Analytics Manager | Data Analyst | Manager | Operations | Operations Manager
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