Psychology Clinic Office Coordinator | College of Arts & Sciences, Psychology (Pullman, WA)
Tasks
- Answer phone calls and schedule appointments
- Conduct monthly and annual client account audits
- Coordinate daily clinic operations
- Counsel clients on billing practices and financial responsibilities
- Develop implement and maintain clinic policies and procedures
- Ensure privacy confidentiality and regulatory compliance
- Facilitate HIPAA training for clinic staff
- Greet clients and provide clinic information
- Maintain IRB approved clinic research database
- Maintain accurate financial records
- Maintain client files for completeness and compliance
- Maintain clinic website
- Manage cash and office supplies purchasing
- Manage clinic contracts and partnerships
- Manage online payment system
- Prepare cost review reports
- Process client billing transactions
- Run PCI assessments
- Run accounts receivable reports
- Run security risk assessment reports
- Run service center reports
- Serve as primary point of contact for students supervisors and clients
- Support facilities and IT requests
- Support student and staff onboarding training and system access
Perks/Benefits
- Deferred compensation
- Dental insurance
- Disability insurance
- Life insurance
- Medical insurance
- Paid Holidays
- Paid Vacation Leave
- Paid sick leave
- Retirement benefits
- Training and development
- Tuition waiver
Skills/Tech-stack
Accounts Receivable | Billing | Cash handling | Client Scheduling | Confidentiality | Contract Management | Customer Service | Data Management | Database Management | HIPAA | Invoice processing | Online payments | PCI Compliance | Payment Processing | Privacy | Record Keeping | Regulatory Compliance | Research Data | Research data management | Risk Assessment | Security Risk | Security risk assessment | Training delivery | Website administration
Education
N/A
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