Customer Service Representative – Commercial Banking Fulfillment

Tasks

• Advocate digital delivery of statements and documents
• Escalate non-routine questions
• Follow policies and procedures to manage risk
• Fulfill transaction related inquiries
• Perform back office customer support tasks
• Process customer service requests
• Provide account and payment information

Perks/Benefits

• N/A

Skills/Tech-stack

Account Reconciliation | Accounting | Bank Reconciliation | Billing | Customer support | Data Accuracy | Digital Statements | ESign | Financial Operations | Financial Services | Risk Management | Verbal communication | Written communication