Senior Data Analyst (CX)
Tasks
- Analyze large-scale datasets
- Automate data tasks and workflows
- Build dashboards
- Collaborate with operations support QA training
- Communicate findings through presentations visualizations and documentation
- Detect performance trends
- Ensure clean accurate data pipelines
- Evaluate LLM output quality
- Identify root causes with QA
- Integrate LLM API outputs
- Optimize analytics pipelines
- Refactor DAGs queries and transformations
- Support ticket routing and SLA tracking
- Translate business inefficiencies into metrics
- Use LLM tools and prompt engineering
- Write optimized SQL queries
Perks/Benefits
- Company-provided equipment
- Employee stock options
- Inclusive culture
- Relocation support
- Remote work
- Work-life balance
Skills/Tech-stack
Airflow | Airflow DAG | Automation | BigQuery | ClickHouse | Data Modeling | Data Visualization | Data pipeline | Data pipeline optimization | LLM API | Looker | Metabase | Pipeline Optimization | Prompt engineering | Python | SQL | Tableau
Education
N/A
Roles
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