Senior Data Analyst (CX)

Tasks

• Analyze large-scale datasets
• Automate data tasks and workflows
• Build dashboards
• Collaborate with operations support QA training
• Communicate findings through presentations visualizations and documentation
• Detect performance trends
• Ensure clean accurate data pipelines
• Evaluate LLM output quality
• Identify root causes with QA
• Integrate LLM API outputs
• Optimize analytics pipelines
• Refactor DAGs queries and transformations
• Support ticket routing and SLA tracking
• Translate business inefficiencies into metrics
• Use LLM tools and prompt engineering
• Write optimized SQL queries

Perks/Benefits

• Company-provided equipment
• Employee stock options
• Inclusive culture
• Relocation support
• Remote work
• Work-life balance

Skills/Tech-stack

Airflow | Airflow DAG | Automation | BigQuery | ClickHouse | Data Modeling | Data Visualization | Data pipeline | Data pipeline optimization | LLM API | Looker | Metabase | Pipeline Optimization | Prompt engineering | Python | SQL | Tableau