Associate TSE I
Tasks
- Collaborate with engineering teams to escalate complex issues
- Configure connectivity performance and authentication
- Diagnose and troubleshoot MongoDB Atlas issues
- Educate customers on database architecture security and schema design
- Provide real-time customer support
- Review and test new features before release
- Support backup and restore procedures
- Troubleshoot cluster configuration
Perks/Benefits
Skills/Tech-stack
AWS | Authentication | Azure | Backup and Restore | Cloud Computing | DNS | Database Administration | Distributed Systems | Google Cloud | Linux | MongoDB Atlas | Monitoring | Network Troubleshooting | Performance Tuning | TCPIP | TLSSSL
Education
N/A
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