Data Analyst, Voice of Customer
Tasks
- Aggregate quantitative and qualitative data
- Analyze user behavior and feedback
- Build and maintain dashboards
- Communicate insights to stakeholders
- Design surveys and prepare research data
- Document dashboards and methodologies
- Explore advanced analytics capabilities
- Manage multiple requests and projects
- Operationalize data collection
- Organize and maintain insights repositories
- Recommend data instrumentation best practices
- Use analytics to inform product decisions
Perks/Benefits
- 401k match
- Dental insurance
- Disability insurance
- Health and wellbeing benefits
- Health insurance
- Hybrid work
- Life insurance
- Paid time off
- Parental leave
- Prescription Drug Coverage
- Vision insurance
Skills/Tech-stack
AI | Amplitude | Behavior analytics | Dashboarding | Data Aggregation | Data Analysis | Data Instrumentation | Data Preparation | Data Visualization | Data cleaning | Experience Metrics | Google Analytics | Key Performance Indicators | Pendo | Performance indicators | Product Analytics | Qualitative Analysis | Qualtrics | Quantitative Analysis | Survey design | UX research | User Behavior | User Behavior Analytics
Education
N/A
Roles
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