Eligibility & Enrollment Processor

Tasks

• Document telephone and written inquiries
• Handle inbound and outbound correspondence
• Maintain member records
• Manage member and dependent files in administration system
• Process eligibility and enrollment inquiries
• Research and resolve complex eligibility irregularities
• Resolve eligibility and enrollment issues with vendors
• Respond to customer inquiries by phone and in writing
• Respond to examiner and billing processor enrollment inquiries

Perks/Benefits

• 401k match
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Skills/Tech-stack

Customer Service | Data Privacy | Data entry | Document Management | Eligibility processing | Enrollment processing | Health information | Microsoft Office | Personally Identifiable Information | Protected Health Information | Record Keeping