Senior Machine Learning Scientist, Customer Operations
Cardiff, London or Remote (UK)
R
GBP 97K-125K (estimate) Senior-level Full Time
Tasks
- Automate customer support resolution with autonomous agents
- Develop and deploy machine learning models
- Justify and demonstrate model effectiveness
- Optimize routing decisions at scale
- Route customer issues to support staff
- Support decision making and pattern detection
- Understand customer problems from inputs
Perks/Benefits
Skills/Tech-stack
Autonomous Agents | Data Science | Deep learning | Go | Graph Neural Networks | LLM | Language Models | Large Language Models | Machine Learning | Microservices | Neural Networks | Python | SQL | Sequence Modeling
Education
N/A
Regions
Countries
States
Cities
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