Order Fulfillment Specialist

Tasks

• Analyze complex orders for customer requirements
• Collaborate with logistics planning and production teams to prevent escalations
• Coordinate sales order fulfillment
• Coordinate special orders
• Handle administrative order intake and recognition
• Manage dead on arrival claims
• Monitor orders across channels
• Process returns
• Provide order status updates
• Resolve order exceptions
• Review order books with factory and market teams

Perks/Benefits

• Fluent in French B2 C1
• In-person work at least 3 days per week

Skills/Tech-stack

Business Administration | Chain management | Customer Order Fulfillment | Exception management | Logistics | Order Management | Order fulfillment | Process Improvement | Return Processing | Supply Chain | Supply Chain Management