Bellman

Tasks

• Assist guests with inquiries
• Confirm guest details accurately
• Ensure luggage delivery standards
• Escort guests
• Handle guest interactions
• Maintain lobby cleanliness
• Manage guest arrivals and transfers
• Open and close main entrance doors
• Provide guest directions and guidance
• Provide reception support
• Recognize regular guests
• Report security concerns
• Resolve guest complaints
• Track guest luggage and messages

Perks/Benefits

• Employee discounts
• Employee meals
• Paid time off

Skills/Tech-stack

Attention to detail | Communication | Complaint Resolution | Customer Service | Guest relations | Hospitality