Storage & Data Protection Support Engineer
Tasks
- Assist with failover activities
- Assist with replication setup
- Collect and analyze logs
- Conduct VM restore
- Conduct file level restore
- Configure NAS environments
- Configure backup components
- Configure storage mounts and connectivity
- Coordinate issue resolution and escalation
- Coordinate vendor hardware replacements
- Create and manage support tickets
- Escalate critical issues
- Execute bare metal recovery restore
- Execute storage provisioning
- Manage LUN tasks
- Monitor Data Domain alerts
- Monitor infrastructure performance
- Perform SAN zoning
- Perform backup and recovery operations
- Perform initial issue diagnosis
- Perform storage array basic configuration
- Provide first level storage support
- Respond to connectivity issues
- Respond to hardware failures
- Respond to temperature alerts
- Support VMware datastore provisioning
- Support VMware storage vMotion
- Troubleshoot SAN connectivity issues
- Troubleshoot backup failures
Perks/Benefits
- N/A
Skills/Tech-stack
Acronis backup | Backup and Recovery | Brocade SANnav | Data Domain | Dell EMC | Dell EMC PowerMax | Dell EMC PowerStore | Dell EMC Unity | Dell EMC XtremIO | EMC PowerMax | EMC Unity | EMC XtremIO | Grafana | IBM Storage | ITIL | Isilon | Linux | NFS | NetBackup | Pure Storage | Python | SAN zoning | SMB | Shell | Storage vMotion | Unity | VMware Datastores | VMware ESXi | VMware Storage vMotion | VMware storage | VMware vSphere | VPLEX | Windows
Education
N/A
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