Customer Fulfillment Analyst
Mississauga, Ontario, Canada
CAD 70K-100K (estimate) Mid-level Full Time
Tasks
- Coordinate with cross-functional teams
- Ensure compliance with routing and shipping requirements
- Escalate order issues
- Manage order exceptions
- Monitor fulfillment performance metrics
- Process customer orders in AS400
- Provide item order and shipment information
- Reduce customer fines and deductions
- Resolve deduction claims
- Support process improvement initiatives
Perks/Benefits
- N/A
Skills/Tech-stack
AS400 | EDI | Fill rate | Inventory Management | Logistics operations | Microsoft Excel | Microsoft Outlook | Microsoft Teams | Order Management | Order accuracy | Order-to-Cash | Service Level
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